Help Center

Everything you need to understand the public-side hiring process

From writing a stronger brief to preparing for a smoother project start, the Help Center explains how to move through HireHelper.ai with more clarity.

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The main question areas

Getting Started

How HireHelper.ai works, who it is for, and what information helps us evaluate a project.

Project Briefs

How to describe the work, define the outcome, and share useful context without overcomplicating the brief.

Talent Review and Selection

How to think about relevance, communication quality, decision criteria, and role fit.

Offers and Project Starts

How alignment should work before a project begins, including expectations around working style and delivery rhythm.

Payments and Commercial Structure

How to think about rates, time limits, budget structure, invoicing expectations, and commercial clarity.

Confidentiality and Ownership

How to approach NDAs, access control, intellectual property, and sensitive information.

Support and Safety

What to do when you need help, clarity, or escalation support around the public-side hiring experience.

Featured articles

Start with the articles below

Getting Started

Getting Started as a Client

How to start, what information helps most, and how to prepare for a stronger project conversation.

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Project Briefs

How to Write a Strong Project Brief

Write a clear brief that improves specialist fit and reduces confusion once work begins.

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Talent Review and Selection

How to Review Fit and Compare Specialists

Evaluate specialist fit based on relevance, communication quality, and delivery alignment.

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Offers and Project Starts

Making an Offer and Starting Work

What should be aligned before work starts, from commercial terms to communication rhythm.

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Payments and Commercial Structure

Payments, Limits, and Invoices

Think clearly about rates, weekly limits, and invoice expectations.

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Confidentiality and Ownership

NDAs, IP, and Confidentiality

Approach confidentiality, access control, and ownership expectations the right way.

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Support and Safety

Support and Safety

Know when to ask for help and how to escalate concerns before ambiguity grows.

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